.Five9 (FIVN) has actually been rewarded the 2024 Aragon Study Development Honor for AI Call Centers and also called a Forerunner in 2 Aragon Analysis Globe reports: AI Agent Platforms in the ICC, 2025, and Intelligent Call Facility, 2025. The firm was actually identified as the most strategic provider in the artificial intelligence Broker Platforms report.At the core of Five9’s technology is their vision for The brand-new CX, where Artificial Intelligence Professionals as well as AI-empowered Human being Agents collaborate to supply hyper-personalized client adventures. The firm lately launched brand new advancements consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s ideal use modern technology in market progression and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Research study Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Study Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Analysis Globe: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Study Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The NEW CX, ou00f9 Brokers artificial intelligence et Agents Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually also named an Innovator in The Aragon Study Planet for AI Representative Operating Systems in the ICC, 2025 and also Aragon Research Study Entire World for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (COMPANY CORD)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX System, has been actually named a champion of the 2024 Aragon Analysis Technology Award for AI Connect With Centers. In addition, Five9 has actually been called an Innovator in 2 Aragon Study Entire world records: AI Agent Platforms in the ICC, 2025, as well as Intelligent Contact Facility, 2025. This awareness coming from Aragon Analysis emphasizes Five9’s placement as a forerunner in AI-elevated CX.
The AI Representative Platforms in the ICC, 2025 document roles Five9 as the most
strategic vendor ranked in
the record, recognizing Five9 s key vision for AI-driven development in CX. At the center of this development is Five9’s concept for The brand-new CX where AI Agents as well as AI-empowered Human Agents work together to deliver hyper-personalized, simple and easy client expertises. By inspiring services to provide transformative customer interactions while lowering expenses as well as improving efficiency, Five9 is preparing brand-new specifications for AI-powered services in the connect with center industry.
AI is foundational for creating remarkable consumer expertises, and also our company are recognized to become determined through AragonResearch study as cutting-edge for our efforts to thrust the smart get in touch with center forward, stated Jonathan Rosenberg, Principal Technology Police Officer and Director of AI, Five9. Our emphasis has been actually, and will definitely remain to be, aiding services provide those expertises with easy-to-use resources and capacities. Along with each brand-new innovation, our company take a breakthrough for both Five9 as well as for the industry overall.
The Aragon Research Advancement honor recognizes suppliers leveraging lofty use of technology to not merely conform as markets modify, however to definitely interrupt and also educate how their markets will certainly develop. Five9 was officially shown along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research honors event.Five9’s commitment to development, particularly its eyesight for blending artificial intelligence Agents and also AI-empowered Human Being Professionals, is actually preparing a new specification for how services may provide hyper-personalized and smooth consumer knowledge, pointed out Jim Lundy, Creator, Chief Executive Officer and Lead Expert, Aragon Analysis. This honor and also document identification builds on Five9’s commitment to delivering AI developments for CX.
Earlier this year, the business presented new developments, including Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents, that enhance the way providers approach CX, driving much better results for each clients and representatives. Regarding Five9. The Five9 Smart CX Platform, powered by Five9 Genius AI, gives a thorough room of answers to electrical power AI-elevated customer knowledge that deliver better organization results and Carry Joy to CX.
Our merged cloud-native offering enables hyper-personalized customer adventures as well as more encouraged employees, creating every customer interaction more linked, straightforward, as well as individual. Relied on by 2,500 +consumers and also 1,400+ partners worldwide, Five9 combines the power of artificial intelligence, our platform, and our individuals to steer AI-elevated CX.For more information, browse through www.five9.com. Engage with our company @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research, Inc. and/or its own Affiliates. All Civil liberties Booked.
The id of an Aragon Research study award winner is not a recommendation by Aragon Research study of any supplier, product, or service. View resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary honors did Five9( FIVN) succeed in 2024 from Aragon Research? Five9 gained the 2024 Aragon Study Advancement Award for AI Call Centers and was actually named a Forerunner in pair of Aragon Research Planet reports: artificial intelligence Representative Platforms in the ICC, 2025, and Intelligent Call Center, 2025.
What brand new AI items carried out Five9( FIVN) offer in 2024? Five9 presented Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Representatives to improve customer expertise control.Just how carries out Five9’s( FIVN )BRAND NEW CX eyesight effect customer care? Five9’s brand-new CX vision blends artificial intelligence Representatives with AI-empowered Individual Agents to supply hyper-personalized, effortless consumeradventures while minimizing prices and also enhancing efficiency.
What was Five9’s( FIVN) tactical job in the Aragon Study World 2025 document? Five9was positioned as the best tactical seller in the AI Representative Platforms in the ICC, 2025 document, identifying their strategic vision for AI-driven development in CX. When performed Five9( FIVN) obtain the AragonResearch Study Development
Honor
?
Five9 was officially introduced along with the award on December 10, 2024, at the Aragon Transform 2024 honors event.